Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it following the guidelines below:
Eligibility for Returns:
- Items must be returned within [30] days of receiving your order.
- The product must be in its original condition, unused, and with all tags, labels, and packaging intact.
- Certain products, including [personalized items, perishable goods, etc.], may not be eligible for return.
How to Return:
- Contact our customer service team at HerFitGymWear@yahoo.com to initiate your return. Please provide your order number and reason for return.
- Once your return is approved, we will provide you with a return shipping label.
- Pack the item securely, including the original packaging if possible.
- Ship the item back to us using the provided label.
Refund Process:
- Refunds will be issued to the original payment method once the item is received and inspected.
- Please allow [7-10] business days for the refund to appear on your account, depending on your bank's processing times.
Exchanges:
- If you would like to exchange an item, please contact customer service. Depending on stock availability, we will assist with your exchange.
Shipping Costs:
- Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
- Original shipping fees are non-refundable.
Damaged or Defective Items:
- If you received a damaged or defective item, please contact us within [7] days of receiving your order for a full refund or replacement at no additional cost to you.
If you have any questions, please don't hesitate to reach out to us at HerFitGymWear@yahoo.com. We appreciate your business!